Frequently Asked Questions

  • 1) Net metering (NEM 2.0) from your local utility which allows solar customers to make a 25-year agreement with the utility that they will take your excess power and return it to you when needed (much like a battery) for minimal cost. See our blog NEM 2.0 and why it is important to act now.

    2) 30% Federal solar tax credit when you purchase your own solar system and have federal tax liability to offset. (Check with your tax advisor.

    3) Through Sunrun you may also choose to avoid all upfront costs, Sunrun take the tax credit and use to offset the cost to install a system at your home. The installed system belongs to Sunrun and you simply buy the power it produces at a preset rate for 25 years. $0 up front cost to homes that qualify. Predictable power bills for the next 25 years.

  • A lot of things affect how well-suited your home is for solar, including where your home is, the angle of your roof, how much shade it gets throughout the day, and how old your home is.

    Our solar advisors can help you determine if your home is a good fit for solar. They’ll run a custom analysis of your home with proprietary solar design technology, BrightPath,™ and they’ll get a sense for your energy needs.

  • When you sign up for a free quote, our in-house Solar Advisors will work with you to determine how much you can expect to save on your monthly energy bill. This relies on factors like your utility, how much electricity you use and how much sunlight your home gets. We’ll only recommend solar if it’s the right fit for your home energy needs and profile.

  • Solar panels can last anywhere between 25 to 30 years, sometimes more. This doesn’t mean that the panels on your roof will stop producing electricity after a couple of decades. It just means their energy production will decrease by what solar panel manufacturers consider optimal to meet the average household's energy needs. With proper care and maintenance, you can expect to receive significant solar benefits for the next 20 to 30 years.

  • Sunrun makes it easy to transfer your solar lease agreement to the new homeowners. Our service transfer specialists handle everything from educating realtors and potential buyers to working with escrow officers, title agents, home inspectors, and anyone else who might need to know about your system or solar lease agreement. When you decide to move, contact us at 855.478.6786 ext 3 or servicetransfers@sunrun.com and we will get started on facilitating the transfer process.

  • Every household is different. When determining the number of solar panels your home needs, consider the following questions:

    How much power do I need? Check your electric bills to see how many kilowatt hours (kWhs) you use throughout the year. We’ll go over this with you in detail during your free solar consultation to figure out just how much power your panels will need to produce.

    How much direct sun hits your roof? Shading, which direction your roof faces, and any aesthetic preferences you have can impact how big your system needs to be.

    Sunrun has a proprietary solar design technology called BrightPath™ to help us create a customized system that maximizes energy production better and faster than if we did it by hand.